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Privacy Policy

Last updated: February 11, 2026

1. Introduction

iPalito ("we", "our", or "us") operates the Commercia platform, including TheMenu mobile application and Commercia Console web application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

  • Account Information: Name, email address, and password when you create an account
  • Business Information: Store name, business address, and contact details
  • Employee Information: Names and roles of employees added to the system

2.2 Transaction Data

When you use our services for business operations, we collect:

  • Order details and history
  • Payment information and transaction records
  • Product catalog and inventory data

2.3 Device Information

We automatically collect certain device information:

  • Device type, operating system, and version
  • Unique device identifiers
  • IP address and network information

2.4 Location Data

With your permission, we may collect location data to provide location-based features. You can disable location services through your device settings.

3. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and maintain our services
  • To process transactions and send related information
  • To manage your account and provide customer support
  • To send administrative information, updates, and security alerts
  • To improve our services and develop new features
  • To comply with legal obligations

4. Data Storage and Security

Your data is stored securely using Google Firebase services, which employs industry-standard security measures including encryption in transit and at rest.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following situations:

  • Service Providers: With third-party vendors who assist in providing our services (e.g., cloud hosting, payment processing)
  • Legal Requirements: When required by law or to respond to legal process
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: For any other purpose with your explicit consent

6. Third-Party Services

Our services integrate with the following third-party services:

  • Google Firebase: For authentication, database, and analytics
  • Payment Processors: For processing payments (data handled according to their privacy policies)
  • Sentry: For error tracking and performance monitoring

These services have their own privacy policies, and we encourage you to review them.

7. Your Rights

You have the following rights regarding your personal information:

  • Access: Request access to your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data
  • Portability: Request a copy of your data in a portable format
  • Withdrawal: Withdraw consent for data processing

To exercise these rights, please contact us using the information provided below.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Transaction data may be retained for longer periods as required by law or for legitimate business purposes.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: